I came across this article on www.csoonline.com titled “IT Departments Are a Dying Breed”. (http://www.csoonline.com/article/2142067/it-audit/it-departments-are-a-dying-breed.html)
Author Steve Ragan writes about the comments from one of his readers regarding the future of IT departments.
His reader’s rant is quite offensive. For me it shows, that IT has a long way to go in terms of how they position themselves. And the value they generate.
I believe, that the future of any company is directly related to the strength of its IT department.
But the IT department of the future will and has to be completely different to today’s IT departments.
IT has to become the technological enabler of business initiatives and at the same time take care that all systems are available and as safe as needed.
Therefore IT needs to reinvent themselves from “we build, run and maintain” everything – which is currently the main purpose and will be their grave if they don’t change – to “we are THE partner of the business when it comes to the use of technology”.
No matter if IT is developing and hosting themselves or if they are managing suppliers.
Vendors tell business functions whatever they want to hear to sell their solutions. It requires a lot of technological expertise to separate the good from the bad ones. Being the advisor for the business, that’s what IT needs to position themselves in.
Business and IT have to stand on the same side – and not be fighting against each other.
Because those fights make it very easy for vendors to get in! The vendor will be on the side of the business and help them. Help them to buy their solution against the advise of IT.
Few CIOs and their teams are already moving into the right direction – and they become a strong partner of the business.
Those CIOs and IT leaders who blame the business functions that these don’t understand IT and need to adjust to the IT rules, those will be the ones which will be outsourced sooner or later.
Therefore my resume would be “The Current Breed of IT Departments Are a Dying Breed and The Time of the NEW IT acting as a Business Partner is about to start”.
Strong IT departments are the competitive advantage of a company.